Mr Leon Perera asked the Minister for Manpower (a) since 2017, what percentage of claimants in cases where Tripartite Alliance for Dispute Management (TADM) mediation failed (i) proceeded to lodge their claims with the Employment Claims Tribunal (ECT) and (ii) succeeded at the ECT; and (b) whether such claimants in failed TADM mediations are automatically issued with a Claim Referral Certificate (CRC) or whether TADM can choose not to issue a CRC.
Dr Tan See Leng: About 15% of all claims registered with the Tripartite Alliance for Dispute Management (TADM) remain unresolved after mediation. TADM would advise these claimants on their right to lodge their claims at the Employment Claims Tribunals (ECT), issue them Claim Referral Certificates (CRCs) and assist them on the lodgement process where needed. For avoidance of doubt, TADM will not refuse to issue CRC to a claimant. Three in four claimants issued with CRCs would proceed to lodge their claims at the ECT. Overall, about 45% of the claimants issued with CRCs would receive money orders in their favour at ECT.
Ministry of Manpower
20 October 2022