Mr Dennis Tan Lip Fong asked the Prime Minister in light of the recent disruption to banking digital services for DBS and Citibank on 14 October 2023 (a) what are the lessons which can be learned from the outage; and (b) whether the Government will be taking any action to ensure that similar disruptions will not recur or will be minimised in the future.
Mr Lawrence Wong (for the Prime Minister): This question has been answered in my reply to the Parliamentary Questions related to banking services disruption filed for 6 November 2023’s Sitting. [Please refer to “Costs, Lessons and Further Safeguards Arising from Recent Disruptions to Digital Banking Services”, Official Report, 6 November 2023, Vol 95, Issue 115, Oral Answers to Questions section.]
Prime Minister’s Office
7 November 2023
https://sprs.parl.gov.sg/search/#/sprs3topic?reportid=written-answer-na-15112
Office of the Leader of the Opposition 