Mr Gerald Giam Yean Song asked the Minister for Transport (a) what is the breakdown in the expenditure of $40 million to extend the card-based ticketing (CBT) system which allows the continued use of EZ-Link and NETS FlashPay cards on public transportation; and (b) what are the projected total additional costs per year to maintain and run both the CBT and SimplyGo account-based ticketing systems in parallel.
Ms He Ting Ru asked the Minister for Transport since the pilot of the Land Transport Authority (LTA)’s account-based ticketing system in 2017 (a) how many cases of feedback has been received by LTA in relation to the new system; and (b) how many times were concerns raised about the inability to view fare deductions and card balances at station fare gates and bus readers.
Mr Chee Hong Tat: I thank the Members for their questions. I have addressed them in my reply a 5 February 2024 Parliament Sitting. [Please refer to “Facilitating Transition to SimplyGo Fare Platform”, Official Report, 5 February 2024, Vol 95, Issue 120, Oral Answers to Questions section.]
Ministry of Transport
5 February 2024
https://sprs.parl.gov.sg/search/#/sprs3topic?reportid=written-answer-15556
Office of the Leader of the Opposition 