Mr Gerald Giam Yean Song (Aljunied): Mr Chairman, Workforce Singapore (WSG) oversees job support and works with partners such as e2i, private career matching providers, SG Enable and Yellow Ribbon Singapore to help jobseekers. These service providers offer a range of assistance, including career coaching, job matching services and self-help tools like resume building platforms and MyCareersFuture job alerts.
Career coaching is meant to bridge gaps. Are career coaches actively connecting jobseekers with employers or do they mainly review resumes and point job seekers to existing digital resources? While digital tools are useful, many jobseekers, especially those who are not tech savvy or fluent in English may struggle to use them effectively. How does WSG tailor its help to these jobseekers?
Career coaches need industry knowledge and hiring experience to effectively guide jobseekers toward the right opportunities. Does WSG require career coaches to meet these criteria?
Singaporeans are willing to upskill and adapt but they need clear pathways to jobs. What key performance indicators (KPIs) are in place to ensure that career coaching and job matching services lead to actual hires, and what are the results?
Budget 2025 Statement announced that localised job matching will now be done by Community Development Councils (CDCs). Will it result in more personalised assistance, or will jobseekers still rely on the same digital platforms and career coaching models?
I hope jobseekers who have faced challenges with the existing services will experience meaningful improvements, not just an administrative change in responsibilities or structure. This transition must lead to better outcomes. How is MOM going to work with WSG, its partners and the CDCs to ensure jobseekers receive effective support that helps them secure employment?
Ministry of Manpower
6 March 2025
https://sprs.parl.gov.sg/search/#/sprs3topic?reportid=budget-2612
Office of the Leader of the Opposition 